Mogstation Item Not In Mail, It's Been 5 Days.

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Bought a fantasia phial on saturday and it's still not in my mail. I've tried clearing mailbox, resend button, nothing's working.
Sent a ticket and they did not respond to the problem, the mail only said they "recieved" my ticket...
I mean i'd like to believe that the delay is bc of everything that's going on right now which would mean that i WILL get my fantasia eventually, but i just highly doubt it.... come on, 5 days??? How hard is it to send a fantasia lmao
Anyone else ever had this issue?

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