Materia Extraction Progress Resetting - Before 100% And Without Extracting

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Someone else had told me this happened to them, and I kinda brushed it off as they extracted it when they weren't paying attention, but just had it happen to me as well.

I've not played my healers enough to extract a materia from them yet with the new 480 gear pieces - all three have all 480 pieces including weapons. Mostly I run on WHM, with a little bit on SCH. This morning, all of my healer equipment now shows 1% again, when they were not near enough to extract. This includes all three weapons.

Looking at RDM, what I play more of, show as 43% progress. I think the healer set would realistically be around 25% range for whm, maybe 10 for sch weapon, and still at 1-2% for AST weapon. But all gear pieces are showing as 1% now - even after running a couple duties - still 1%.

Not sure the best way to notify the powers that be - a post here somewhere, or a feedback in game. Figured would start here.

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