Main Story Quest, One Life For One World-- Can't Finish, Stuck, Any Manager Help Me?

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Could a game manager please help me, by somehow checking on my character "Momot Dee" on Servere: Sargatanas.

Ive attempted to do the duty x7 times and I 'Fail' each and every time.
Issues:

1. I can never charge the sword, because my graphic card can't allow the click along with all of the other actions going on with the other characters spells and the targets' counter hits and spells. Too much activity. I've tried different ways, in close, out far, view... close to the character and sword or far away, no way that I can charge the sword.

2. therefore, I can kill every target except the last one where they fire blast and kill all of us, certainly kill me.

So, therefore I am relegated to playing the game stuck at this level 60 of the Main Story Quest line. I just can't advance to further content.

I dont' mind as I 'am' playing this game for crafting, gathering and fishing as well as a bit of crafting here and there. I pay the subscription so that I can play the game as Botanist and Miner and Fisher basically.

I am 69 years old, have very bad arthritis and use macros and try to keep everything to as few keystrokes as possible.

Can one of the admins or game programmers or whatever 'please' give me a temporary code to win that duty so that I can advance please, and then turn off the key after I use it or something? Please.

Please
thank you

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