After upgrading to Catalina yesterday, I was unable to run the FFXIV launcher. Today I decided I was going to wipe my computer and start fresh from scratch but when I tried to run the launcher, same problem. It executed several launcher updates but now I get the following before it even ask me to log in:
The program ffxivlauncher64.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience.
This can be caused by a problem in FINAL FANTASY XIV ONLINE, or a deficiency in Wine, the compatibility layer which is being used to run FINAL FANTASY XIV ONLINE. Contact the makers of FINAL FANTASY XIV ONLINE for help.
I then have 2 buttons. Show Details and Close
Show Details gives me the following....it's long:
Unhandled exception: page fault on write access to 0x00000000 in 64-bit code (0x00007fff6c1d7d5d).
Register dump:
rip:00007fff6c1d7d5d rsp:0000000000238d20 rbp:0000000000238d20 eflags:00010206 ( R- -- I - -P- )
rax:0000000000000000 rbx:0000000000000000 rcx:0000000000000000 rdx:0000000000000024
rsi:0000000000dd62e0 rdi:0000000000000000 r8:00000000000100a8 r9:0000000000005342 r10:0000000000000000
r11:ffffffffff229d20 r12:0000000000000000 r13:0000000000000044 r14:000000000c6ee5b0 r15:000000000001007e
Stack dump:
0x0000000000238d20: 0000000000238e60 000000004b25c9db
0x0000000000238d30: 000000000c6ee5b0 0000000000dd5380
0x0000000000238d40: 0000000000000001 0000000000107aa0
0x0000000000238d50: 0000000000000044 0000000000000000
0x0000000000238d60: 0000000000000190 0000000000dd54c2
0x0000000000238d70: 0000003000000000 0000000000dd5480
0x0000000000238d80: 0000000000000000 0000000000000000
0x0000000000238d90: 0000000000000000 0000000000000000
0x0000000000238da0: 0000000000000000 0000000000000000
0x0000000000238db0: 0000000000000000 0000000000000000
0x0000000000238dc0: 0000000000000000 0000000000000000
0x0000000000238dd0: 0000000000000000 0000000000000000
Backtrace:
=>0 0x00007fff6c1d7d5d (0x0000000000238d20)
0x00007fff6c1d7d5d: ldsl %esp,%edi
Modules:
Module Address Debug info Name (62 modules)
PE 9250000- 948e000 Deferred nss3
PE 49210000- 49213000 Deferred wow64cpu
PE 49220000- 49227000 Deferred winevulkan
PE 49260000- 49265000 Deferred version
PE 49270000- 49274000 Deferred api-ms-win-core-synch-l1-2-0
PE 493a0000- 493af000 Deferred shlwapi
PE 495c0000- 495c6000 Deferred jsproxy
PE 496e0000- 496e4000 Deferred api-ms-win-core-fibers-l1-1-1
PE 4ac40000- 4ac45000 Deferred dxgi
PE 4ad20000- 4ae10000 Deferred user32
PE 4af60000- 4af6c000 Deferred gdi32
PE 4b0d0000- 4b0db000 Deferred advapi32
PE 4b160000- 4b173000 Deferred urlmon
PE 4b210000- 4b23c000 Deferred ole32
PE 4b380000- 4b38b000 Deferred rpcrt4
PE 4b400000- 4b40d000 Deferred oleaut32
PE 4b560000- 4be37000 Deferred shell32
PE 4bf30000- 4bf35000 Deferred shcore
PE 4bf50000- 4bf70000 Deferred wininet
PE 4bfd0000- 4bfdd000 Deferred mpr
PE 4c000000- 4c006000 Deferred ws2_32
PE 4c040000- 4c0ba000 Deferred winmm
PE 4c100000- 4c106000 Deferred iphlpapi
PE 4c120000- 4c127000 Deferred winhttp
PE 4c1f0000- 4c1f6000 Deferred imm32
PE 4c220000- 4c227000 Deferred winemac
PE 4c790000- 4c794000 Deferred api-ms-win-core-localization-l1-2-1
PE 4c7b0000- 4c7b4000 Deferred api-ms-win-core-sysinfo-l1-2-1
PE 4c930000- 4c934000 Deferred api-ms-win-appmodel-runtime-l1-1-1
PE 4c940000- 4c944000 Deferred atlthunk
PE 4c950000- 4c975000 Deferred ieframe
PE 4c9e0000- 4ca33000 Deferred comctl32
PE 4cb20000- 4cb24000 Deferred usp10
PE 4cb60000- 4cb72000 Deferred mshtml
PE 4cd60000- 4cd70000 Deferred msvcrt
PE 4ce20000- 4ce27000 Deferred wsock32
PE 4ce40000- 4cee5000 Deferred comdlg32
PE 4cf30000- 4cf3d000 Deferred winspool
PE 4cf80000- 4cf84000 Deferred msimg32
PE 4cf90000- 4cf97000 Deferred netapi32
PE 4cfc0000- 4cfc5000 Deferred psapi
PE 4cfd0000- 4cfd5000 Deferred rasapi32
PE 4cff0000- 4cff4000 Deferred rasdlg
PE 4d000000- 4d004000 Deferred secur32
PE 4d040000- 4d057000 Deferred setupapi
PE 4d0b0000- 4d0b4000 Deferred userenv
PE 4d0d0000- 4d0d5000 Deferred uxtheme
PE 4d100000- 4d106000 Deferred wintrust
PE 4d140000- 4d185000 Deferred crypt32
PE 4d220000- 4d225000 Deferred bcrypt
PE 4d240000- 4d249000 Deferred wineps
PE 4d2b0000- 4d2b4000 Deferred kerberos
PE 4d4e0000- 4d4e5000 Deferred dwmapi
PE 4d500000- 4d506000 Deferred dnsapi
PE 4d620000- 4d625000 Deferred msctf
PE 65fc0000- 660aa000 Deferred mozglue
PE 69c40000- 6dcd6000 Deferred xul
PE 70880000- 70963000 Deferred lgpllibs
PE 7b410000- 7b5cf000 Deferred kernel32
PE 7bc20000- 7bc33000 Deferred ntdll
ELF 7c400000- 7c404000 Deferred <wine-loader>
PE 140000000- 140cde000 Deferred ffxivlauncher64
Threads:
process tid prio (all id:s are in hex)
00000008 winewrapper.exe
00000009 0
0000000c services.exe
00000036 0
00000022 0
0000001f 0
0000001a 0
00000016 0
00000011 0
0000000e 0
0000000d 0
0000000f winedevice.exe
00000017 0
00000015 0
00000014 0
00000010 0
00000018 plugplay.exe
0000001c 0
0000001b 0
00000019 0
0000001d winedevice.exe
00000024 0
00000023 0
00000021 0
00000020 0
0000001e 0
00000025 explorer.exe
00000029 0
00000028 0
00000027 0
00000026 0
00000030 (D) C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe
0000004e 0
0000004d -1
0000004c -1
0000004b 0
0000004a 0
00000049 0
00000048 0
00000047 0
00000046 0
00000045 0
00000044 0
00000043 0
00000042 0
00000041 0
00000040 0
0000003f 0
00000032 0
00000031 0 <==
00000034 rpcss.exe
0000003c 0
0000003b 0
0000003a 0
00000039 0
00000038 0
00000035 0
System information:
Wine build: wine-4.0-7854-g7f50cfe753c
Platform: x86_64
Version: Windows 7
Host system: Darwin
Host version: 19.0.0
Continue reading...
The program ffxivlauncher64.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience.
This can be caused by a problem in FINAL FANTASY XIV ONLINE, or a deficiency in Wine, the compatibility layer which is being used to run FINAL FANTASY XIV ONLINE. Contact the makers of FINAL FANTASY XIV ONLINE for help.
I then have 2 buttons. Show Details and Close
Show Details gives me the following....it's long:
Unhandled exception: page fault on write access to 0x00000000 in 64-bit code (0x00007fff6c1d7d5d).
Register dump:
rip:00007fff6c1d7d5d rsp:0000000000238d20 rbp:0000000000238d20 eflags:00010206 ( R- -- I - -P- )
rax:0000000000000000 rbx:0000000000000000 rcx:0000000000000000 rdx:0000000000000024
rsi:0000000000dd62e0 rdi:0000000000000000 r8:00000000000100a8 r9:0000000000005342 r10:0000000000000000
r11:ffffffffff229d20 r12:0000000000000000 r13:0000000000000044 r14:000000000c6ee5b0 r15:000000000001007e
Stack dump:
0x0000000000238d20: 0000000000238e60 000000004b25c9db
0x0000000000238d30: 000000000c6ee5b0 0000000000dd5380
0x0000000000238d40: 0000000000000001 0000000000107aa0
0x0000000000238d50: 0000000000000044 0000000000000000
0x0000000000238d60: 0000000000000190 0000000000dd54c2
0x0000000000238d70: 0000003000000000 0000000000dd5480
0x0000000000238d80: 0000000000000000 0000000000000000
0x0000000000238d90: 0000000000000000 0000000000000000
0x0000000000238da0: 0000000000000000 0000000000000000
0x0000000000238db0: 0000000000000000 0000000000000000
0x0000000000238dc0: 0000000000000000 0000000000000000
0x0000000000238dd0: 0000000000000000 0000000000000000
Backtrace:
=>0 0x00007fff6c1d7d5d (0x0000000000238d20)
0x00007fff6c1d7d5d: ldsl %esp,%edi
Modules:
Module Address Debug info Name (62 modules)
PE 9250000- 948e000 Deferred nss3
PE 49210000- 49213000 Deferred wow64cpu
PE 49220000- 49227000 Deferred winevulkan
PE 49260000- 49265000 Deferred version
PE 49270000- 49274000 Deferred api-ms-win-core-synch-l1-2-0
PE 493a0000- 493af000 Deferred shlwapi
PE 495c0000- 495c6000 Deferred jsproxy
PE 496e0000- 496e4000 Deferred api-ms-win-core-fibers-l1-1-1
PE 4ac40000- 4ac45000 Deferred dxgi
PE 4ad20000- 4ae10000 Deferred user32
PE 4af60000- 4af6c000 Deferred gdi32
PE 4b0d0000- 4b0db000 Deferred advapi32
PE 4b160000- 4b173000 Deferred urlmon
PE 4b210000- 4b23c000 Deferred ole32
PE 4b380000- 4b38b000 Deferred rpcrt4
PE 4b400000- 4b40d000 Deferred oleaut32
PE 4b560000- 4be37000 Deferred shell32
PE 4bf30000- 4bf35000 Deferred shcore
PE 4bf50000- 4bf70000 Deferred wininet
PE 4bfd0000- 4bfdd000 Deferred mpr
PE 4c000000- 4c006000 Deferred ws2_32
PE 4c040000- 4c0ba000 Deferred winmm
PE 4c100000- 4c106000 Deferred iphlpapi
PE 4c120000- 4c127000 Deferred winhttp
PE 4c1f0000- 4c1f6000 Deferred imm32
PE 4c220000- 4c227000 Deferred winemac
PE 4c790000- 4c794000 Deferred api-ms-win-core-localization-l1-2-1
PE 4c7b0000- 4c7b4000 Deferred api-ms-win-core-sysinfo-l1-2-1
PE 4c930000- 4c934000 Deferred api-ms-win-appmodel-runtime-l1-1-1
PE 4c940000- 4c944000 Deferred atlthunk
PE 4c950000- 4c975000 Deferred ieframe
PE 4c9e0000- 4ca33000 Deferred comctl32
PE 4cb20000- 4cb24000 Deferred usp10
PE 4cb60000- 4cb72000 Deferred mshtml
PE 4cd60000- 4cd70000 Deferred msvcrt
PE 4ce20000- 4ce27000 Deferred wsock32
PE 4ce40000- 4cee5000 Deferred comdlg32
PE 4cf30000- 4cf3d000 Deferred winspool
PE 4cf80000- 4cf84000 Deferred msimg32
PE 4cf90000- 4cf97000 Deferred netapi32
PE 4cfc0000- 4cfc5000 Deferred psapi
PE 4cfd0000- 4cfd5000 Deferred rasapi32
PE 4cff0000- 4cff4000 Deferred rasdlg
PE 4d000000- 4d004000 Deferred secur32
PE 4d040000- 4d057000 Deferred setupapi
PE 4d0b0000- 4d0b4000 Deferred userenv
PE 4d0d0000- 4d0d5000 Deferred uxtheme
PE 4d100000- 4d106000 Deferred wintrust
PE 4d140000- 4d185000 Deferred crypt32
PE 4d220000- 4d225000 Deferred bcrypt
PE 4d240000- 4d249000 Deferred wineps
PE 4d2b0000- 4d2b4000 Deferred kerberos
PE 4d4e0000- 4d4e5000 Deferred dwmapi
PE 4d500000- 4d506000 Deferred dnsapi
PE 4d620000- 4d625000 Deferred msctf
PE 65fc0000- 660aa000 Deferred mozglue
PE 69c40000- 6dcd6000 Deferred xul
PE 70880000- 70963000 Deferred lgpllibs
PE 7b410000- 7b5cf000 Deferred kernel32
PE 7bc20000- 7bc33000 Deferred ntdll
ELF 7c400000- 7c404000 Deferred <wine-loader>
PE 140000000- 140cde000 Deferred ffxivlauncher64
Threads:
process tid prio (all id:s are in hex)
00000008 winewrapper.exe
00000009 0
0000000c services.exe
00000036 0
00000022 0
0000001f 0
0000001a 0
00000016 0
00000011 0
0000000e 0
0000000d 0
0000000f winedevice.exe
00000017 0
00000015 0
00000014 0
00000010 0
00000018 plugplay.exe
0000001c 0
0000001b 0
00000019 0
0000001d winedevice.exe
00000024 0
00000023 0
00000021 0
00000020 0
0000001e 0
00000025 explorer.exe
00000029 0
00000028 0
00000027 0
00000026 0
00000030 (D) C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe
0000004e 0
0000004d -1
0000004c -1
0000004b 0
0000004a 0
00000049 0
00000048 0
00000047 0
00000046 0
00000045 0
00000044 0
00000043 0
00000042 0
00000041 0
00000040 0
0000003f 0
00000032 0
00000031 0 <==
00000034 rpcss.exe
0000003c 0
0000003b 0
0000003a 0
00000039 0
00000038 0
00000035 0
System information:
Wine build: wine-4.0-7854-g7f50cfe753c
Platform: x86_64
Version: Windows 7
Host system: Darwin
Host version: 19.0.0
Continue reading...