I just bought the game 1 month ago, and there was no problem in the first 2 weeks. However, one night my Mac updated to Catalina and I can no longer play the game ( it stuck at black screen ) . I have searched and find that many people have the same issue, but SE has never fixed it.
I contacted SE support 6 days ago, and they finally replied. However, my subscription is already over, I cant even download the game to test if the "solutions" work or not. And I asked them if it is possible to just transport my account to Windows(So I can play it on bootcamp), and they told me to pay $60USD to buy the game again.
This is the most frustrating experience .
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I contacted SE support 6 days ago, and they finally replied. However, my subscription is already over, I cant even download the game to test if the "solutions" work or not. And I asked them if it is possible to just transport my account to Windows(So I can play it on bootcamp), and they told me to pay $60USD to buy the game again.
This is the most frustrating experience .
Continue reading...