Lost My House

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So I know the rules clearly mention that you need to go to your private estate within 45 days and I know that FFXIV sends an email reminder about that. Even if the email is not received by the player for any reason, rules are rules.

I lost my house yesterday, a special spot next to my fc with 6 months of work and fun on putting furniture together. I had an emergency leave and was not able to log to the game. I kinda forgot that I should check my estate within that period before it’s demolished and for some reason I did not revive an email reminder, or it could be accidentally sent to junk - tbh I haven’t checked yet. Either ways it’s too late now.

I’m wondering why would you put such a rule if I’m paying for my subscription? I paid upfront and an active subscriber, whether I log or not, why would you demolish people’s houses?

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