Launcher Stuck On Title Screen

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When I open the launcher (via desktop or through the file location) it brings up the Final Fantasy XIV logo and then stops.
I have tried:
- resetting IE settings, adding FF14 to my trusted sites, lowering security
- fixing the common bugs with the config files (setting values to 0/1)
- disabling firewalls/security
- restarting my modem
- restarting my computer
- redownloading the game/launcher

This is happening for both normal and steam versions of the game on PC. I am very confused and don't want to quit this game so if anyone has suggestions other than what I've already tried, please help me!

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