I Couldn't Play Ff14 For 10 Days Please Help , Error 6d When Click On Play Button

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Here my system information :
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Administrator\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Enterprise 2016 LTSB 64-bit (6.2, Build 9200) (14393.rs1_release.160715-1616)
SYSTEM_CPU Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz (4 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 03/14/19 11:43:15 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16268.066MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 28268.066MB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5.000GB SYSTEM_FREEDISC_SPACE 4.743GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 49.999GB SYSTEM_FREEDISC_SPACE 9.786GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 446.936GB SYSTEM_FREEDISC_SPACE 92.480GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.510GB SYSTEM_FREEDISC_SPACE 149.109GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4041.523 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8134.033 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\c0348909.inf_amd64_f9f8b711ad4efca4\B349181\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0348909.inf_amd64_f9f8b711ad4efca4\B349181\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0348909.inf_amd64_f9f8b711ad4efca4\B349181\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0348909.inf_amd64_f9f8b711ad4efca4\B349181\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.13031.20012
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2019 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {C8A90A60-4EC5-4934-9DB4-5B5BB347E4E4}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {614B1EF0-19CB-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 829 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {614C0950-19CB-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {61494A30-19CB-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6149BF60-19CB-11EA-8002444553540000}
SYSTEM_INPUT_NAME Dearmo Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {614C0950-19CB-11EA-8005444553540000}
SYSTEM_INPUT_NAME Dearmo Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIV Updater
boot
Task Manager
Settings
Settings
Windows Shell Experience Host
Cannot log into one character - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 32 NPAPI
Adobe Flash Player 32 PPAPI
Foxit Reader
GCafe+ Client 1.0
Gcafe mavin Uploadtool
Google Chrome
K-Lite Mega Codec Pack 10.0.0
Nox APP Player
OpenAL
Overwolf
gpedt.msc 1.0
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
MSXML 4.0 SP3 Parser
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Adobe AIR
Intel(R) Chipset Device Software
Java Auto Updater
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
UniKey 4.0 RC2 (build 1101)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Intel(R) Trusted Connect Services Client
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
AMD Software
BlueStacks App Player
Microsoft Office Professional Plus 2013
Unity Web Player (x64) (All users)
WinRAR 5.10 (64-bit)
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 111 (64-bit)
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel® RealSense™ SDK 2014 Runtime (x64): Core
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Office Professional Plus 2013
Microsoft Access MUI (English) 2013
Microsoft Excel MUI (English) 2013
Microsoft PowerPoint MUI (English) 2013
Microsoft Publisher MUI (English) 2013
Microsoft Outlook MUI (English) 2013
Microsoft Word MUI (English) 2013
Microsoft Office Proofing Tools 2013 - English
Outils de vérification linguistique 2013 de Microsoft Office*- Français
Microsoft Office Proofing Tools 2013 - Español
Microsoft Office Proofing (English) 2013
Microsoft InfoPath MUI (English) 2013
Microsoft Office Shared MUI (English) 2013
Microsoft DCF MUI (English) 2013
Microsoft OneNote MUI (English) 2013
Microsoft Groove MUI (English) 2013
Microsoft Office 32-bit Components 2013
Microsoft Office Shared 32-bit MUI (English) 2013
Microsoft Office OSM MUI (English) 2013
Microsoft Office OSM UX MUI (English) 2013
Microsoft Office Shared Setup Metadata MUI (English) 2013
Microsoft Access Setup Metadata MUI (English) 2013
Microsoft Lync MUI (English) 2013
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
Intel(R) Management Engine Components
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) Management Engine Driver


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

B:\NBMSClient\BarMonitor\BarRemoteTool\BarRemoteSrv.exe 000006E8
B:\NBMSClient\ClientTool\P2PSync\P2PSyncService.exe 00000810
C:\CLIENT_V3324\Game.exe 00000A94
C:\Program Files (x86)\GBillingClient\gbClientApp.exe 00000894
C:\Program Files (x86)\GBillingClient\gbClientLocker.exe 00000FD0
C:\Program Files (x86)\GBillingClient\gbClientService.exe 00000794
C:\Program Files (x86)\GBillingClient\tvnserver.exe 00001030
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001044
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00000E9C
C:\Windows\Explorer.EXE 000009F8
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000011A8
C:\Windows\System32\RuntimeBroker.exe 0000135C
C:\Windows\System32\Taskmgr.exe 00000F30
C:\Windows\System32\svchost.exe 000006AC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000D48
C:\Windows\system32\AUDIODG.EXE 00000B04
C:\Windows\system32\ApplicationFrameHost.exe 00001218
C:\Windows\system32\DllHost.exe 00000A00
C:\Windows\system32\dwm.exe 0000045C
C:\Windows\system32\fontdrvhost.exe 000011DC
C:\Windows\system32\lsass.exe 00000340
C:\Windows\system32\sihost.exe 00000B58
C:\Windows\system32\svchost.exe 00000BAC
C:\Windows\system32\taskhostw.exe 00000BA0
C:\Windows\system32\wbem\wmiprvse.exe 00000B68
C:\Windows\system32\winlogon.exe 000001EC
D:\GameServer\Bin\SafeCenter.exe 000013E4
H:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000428
H:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivupdater64.exe 000007F0

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