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I'm sure every tech support person dreams of being able tell a customer what Dogbert did in an old strip: "Ok, I see what your problem is: Arrange all of the parts in neat piles. Now, stand on your chair so you can see above your cubicle.... Now shout 'Does anyone know how to read a manual?' "
The numbers requirement for passwords tends to bother me a lot. The passwords I care about have a mix of lower and upper case characters along with symbols, but no numbers. That's as secure as lower/upper plus numbers, yet I work with systems that think symbols are not good enough and require numbers in them. Even worse, at least one of the systems requires there to be NO symbols in the password (but does require numbers). *sigh*
At least the rules are inconsistent across the dozens of systems I need passwords for. >