A buddy of mine wants to get back to playing FFXIV but it seems his acocunt was hacked or something. He sent a ticket to support where they told him to verify his information with biirthday, names, the works. They also asked for photo verification and never got back to him. When he tries to log into mogstation he gets a message saying that due to suspicious activity his account is locked out. He's tried reaching out to Support plenty of times with no reply even after sending all that info. What other steps can he take o try and reset his account info to get back his access?
submitted by /u/Termiinus
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submitted by /u/Termiinus
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