When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: First noticed on 11/16/24
Frequency: Always
World name: Lamia
Character name: Frizze Steeleblaze@lamia
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: 100 black mage
Party or solo: always
In-game time: always
Area and coordinates: everywhere
Housing: none
Steps:
1. make a f vierra(either clan) with face 3
2. look at face under any level of zoom other then furthest away
3. notice graphical glitches around lips and neck
Additional info:
The glitching includes miscolored parts and missing parts(you can literally see through). If wearing a hairstyle that allows you to see, they go all the way around the neck just below the hairline in the back. Putting on a full-head piece of equipment(i used the wake doctors mask to test) hides the glitching, but it remains when the helm is removed. When i went into character creation, it was present on both clans of female vierra 3. I checked all the other female races(one clan each) along with the male vierra, and female vierra 3 was the only glitched one i found. I can provide a screenshot if it would help.
Connection Specs
- Type of internet connection/provider: cable/Spectrum
- Modem maker/model number: Belkin
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F30
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 64469.891MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 73685.891MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1906.863GB SYSTEM_FREEDISC_SPACE 1531.494GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4070 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY11
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4070 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11999.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32234.945 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6614
SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 32720 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.22044.0001
SYSTEM_GRAPHICS_DRIVER_DATE 1/1/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {6BCE6A99-9831-44DF-9D95-5B4379F7FA23}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9652.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/4/2024 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03806300-350C-11EF-8003444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0380FF40-350C-11EF-8004444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03812650-350C-11EF-8007444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03814D60-350C-11EF-8008444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0380FF40-350C-11EF-8005444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0361DE80-350C-11EF-8001444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03812650-350C-11EF-8006444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03806300-350C-11EF-8002444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Browser Information
- Name and version of the browser currently in-use: Microsoft Edge
Version 130.0.2849.80 (Official build) (64-bit)
- Internet Explorer Version: not sure if this applies?
Continue reading...
Date & Time: First noticed on 11/16/24
Frequency: Always
World name: Lamia
Character name: Frizze Steeleblaze@lamia
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: 100 black mage
Party or solo: always
In-game time: always
Area and coordinates: everywhere
Housing: none
Steps:
1. make a f vierra(either clan) with face 3
2. look at face under any level of zoom other then furthest away
3. notice graphical glitches around lips and neck
Additional info:
The glitching includes miscolored parts and missing parts(you can literally see through). If wearing a hairstyle that allows you to see, they go all the way around the neck just below the hairline in the back. Putting on a full-head piece of equipment(i used the wake doctors mask to test) hides the glitching, but it remains when the helm is removed. When i went into character creation, it was present on both clans of female vierra 3. I checked all the other female races(one clan each) along with the male vierra, and female vierra 3 was the only glitched one i found. I can provide a screenshot if it would help.
Connection Specs
- Type of internet connection/provider: cable/Spectrum
- Modem maker/model number: Belkin
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F30
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 64469.891MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 73685.891MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1906.863GB SYSTEM_FREEDISC_SPACE 1531.494GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4070 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY11
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4070 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11999.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32234.945 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6614
SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 32720 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.22044.0001
SYSTEM_GRAPHICS_DRIVER_DATE 1/1/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {6BCE6A99-9831-44DF-9D95-5B4379F7FA23}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9652.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/4/2024 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03806300-350C-11EF-8003444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0380FF40-350C-11EF-8004444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03812650-350C-11EF-8007444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03814D60-350C-11EF-8008444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0380FF40-350C-11EF-8005444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0361DE80-350C-11EF-8001444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03812650-350C-11EF-8006444553540000}
SYSTEM_INPUT_NAME Advanced Corded Mouse M500s
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03806300-350C-11EF-8002444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Browser Information
- Name and version of the browser currently in-use: Microsoft Edge
Version 130.0.2849.80 (Official build) (64-bit)
- Internet Explorer Version: not sure if this applies?
Continue reading...