As the title suggests I've been having a strange issue where when trying to log in with my character, Menzenchin Tsumohou - who I am posting as -, the game just sort of starts to stutter and crashes after a minute or so with the message "An unexpected error has occurred. Exiting FINAL FANTASY XIV.(17)".
What's strange about it, is that this issue only happens when trying to log into the game with my character Menzenchin Tsumohou. Using any other character on my account, I can access the game just fine. I did not have this issue prior to the 7.2 update.
I've tried repairing the game files, uninstalling and re-installing, using a VPN, traveling to different worlds/data centers, but I have yet to find a solution.
Even outside of logging in, trying to do anything with this character such as copying or backing up character settings seems to cause this issue. It's rather troubling, since in addition to my other characters I would have liked to progress the Savage tier with this one as well... so any help that can be offered is much appreciated!
... Actually, just as I was writing this, the fact that the issue occurred whenever trying to edit character settings made me think to try deleting the folder for my character's settings in the FINAL FANTASY XIV folder in Documents which happened to work and allow me to log-in! Albeit at the cost of my portraits and hotbars. I figured I would still make the post in hopes of helping anyone else that might be having this same issue!
Continue reading...
What's strange about it, is that this issue only happens when trying to log into the game with my character Menzenchin Tsumohou. Using any other character on my account, I can access the game just fine. I did not have this issue prior to the 7.2 update.
I've tried repairing the game files, uninstalling and re-installing, using a VPN, traveling to different worlds/data centers, but I have yet to find a solution.
Even outside of logging in, trying to do anything with this character such as copying or backing up character settings seems to cause this issue. It's rather troubling, since in addition to my other characters I would have liked to progress the Savage tier with this one as well... so any help that can be offered is much appreciated!
... Actually, just as I was writing this, the fact that the issue occurred whenever trying to edit character settings made me think to try deleting the folder for my character's settings in the FINAL FANTASY XIV folder in Documents which happened to work and allow me to log-in! Albeit at the cost of my portraits and hotbars. I figured I would still make the post in hopes of helping anyone else that might be having this same issue!
Continue reading...