I've been playing this game for the past 3 years using the same system and an NVIDIA 1080 GTX that's been overclocked. I rarely get a crash and if I do, it's cause of your glorious DX11 crap.
Ever since I got a 3070 RTX, I've been having the GPU have fatal crashes (System ID event 13). I already talked to NVIDIA support and they analyzed the log. They already forwarded my system logs to be examined further. Maybe they'll fix it. Maybe they won't. But the tech said from the looks of it, it's a specific problem to FF14 and how your game engine works with it. It's not a hardware issue.
I've done my own testing (Memtest86, Prime95, Folding@Home for days on end on max load). Not one crash after a week of testing (I work from home and I have another system for work). I can play Cyberpunk 2077, Microsoft Flight Simulator, League of Legends, etc and nothing happens. But I load up Eden 9 and my computer hangs after 30 minutes. I check the event viewer and its a spew of errors (Over 200+). That's why I know, and NVIDIA knows its not a PSU issue either. My discord is STILL on and the computer is STILL on. I can STILL hear audio. The system is STILL logging.
Since I can't attach stuff, here's some paste snippets. No, don't ask me to reinstall/uninstall the game or DDU driver cleans. I already did that. I went as far as reformatting the drive and using a vanilla install of Windows10+FFXIV+Latest Drivers. It still hangs. I've underclocked everything as well. Game still hangs the GPU. I'm not the only one because I've seen tons of issues on this from google searching.
Anyways, your game engine sucks. I've been a customer for 4+ years and today is the first time I decided to go on your forums because I've put up with the numerous DX11 crashes but this is the last straw. You guys rack in millions from this game on a monthly basis and you can't devote the time and money to fix your joke of a game engine. And we all know how bad your company is at with proprietary game software (See FF15) - let alone project management on a large scale. Your game engine was a literal case study in poor software design and management in one of my senior courses in University.
I know this isn't the devs fault either, because I work in the industry as a dev myself. It's most likely the CFO who is unwilling to give YoshiP the wiggle room to fix and/or upgrade the engine to something else. But I don't blame you. It's a 10 year old game and with the bureaucracy at Square, it's pretty obvious you guys don't give a fcuk. Just like how we're still waiting on that NieR Automata patch to fix the resolution scaling. But don't worry, the PC community at large fixed that for you via a community patch. Pathetic company with gross negligence for it's customers and product.
------------------
System Information
------------------
Time of this report: 2/14/2021, 19:59:15
Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 7901 (type: UEFI)
Processor: AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16312MB RAM
Page File: 9636MB used, 12819MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
--------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3070
Manufacturer: NVIDIA
Chip type: GeForce RTX 3070
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2484&SUBSYS_40691458&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16199 MB
Dedicated Memory: 8043 MB
Shared Memory: 8156 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: Dell S2716DG
Monitor Id: DELA0D1
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
Driver File Version: 27.21.0014.6140 (English)
Driver Version: 27.21.14.6140
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2021-01-21 5:00:00 PM, 1049032 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-67C4-11CF-1460-67601BC2D635}
Vendor ID: 0x10DE
Device ID: 0x2484
SubSys ID: 0x40691458
Revision ID: 0x00A1
Driver Strong Name: oem18.inf:0f066de31a16600f:Section088:27.21.14.6140
ci\ven_10de&dev_2484
Rank Of Driver: 00CF2001
Video Accel:
-------------
Sound Devices
-------------
Description: Realtek Digital Output (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_10438735&REV_1000
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: RTKVHD64.sys
Driver Version: 6.0.1.8090 (English)
Driver Attributes: Final Retail
Continue reading...
Ever since I got a 3070 RTX, I've been having the GPU have fatal crashes (System ID event 13). I already talked to NVIDIA support and they analyzed the log. They already forwarded my system logs to be examined further. Maybe they'll fix it. Maybe they won't. But the tech said from the looks of it, it's a specific problem to FF14 and how your game engine works with it. It's not a hardware issue.
I've done my own testing (Memtest86, Prime95, Folding@Home for days on end on max load). Not one crash after a week of testing (I work from home and I have another system for work). I can play Cyberpunk 2077, Microsoft Flight Simulator, League of Legends, etc and nothing happens. But I load up Eden 9 and my computer hangs after 30 minutes. I check the event viewer and its a spew of errors (Over 200+). That's why I know, and NVIDIA knows its not a PSU issue either. My discord is STILL on and the computer is STILL on. I can STILL hear audio. The system is STILL logging.
Since I can't attach stuff, here's some paste snippets. No, don't ask me to reinstall/uninstall the game or DDU driver cleans. I already did that. I went as far as reformatting the drive and using a vanilla install of Windows10+FFXIV+Latest Drivers. It still hangs. I've underclocked everything as well. Game still hangs the GPU. I'm not the only one because I've seen tons of issues on this from google searching.
Anyways, your game engine sucks. I've been a customer for 4+ years and today is the first time I decided to go on your forums because I've put up with the numerous DX11 crashes but this is the last straw. You guys rack in millions from this game on a monthly basis and you can't devote the time and money to fix your joke of a game engine. And we all know how bad your company is at with proprietary game software (See FF15) - let alone project management on a large scale. Your game engine was a literal case study in poor software design and management in one of my senior courses in University.
I know this isn't the devs fault either, because I work in the industry as a dev myself. It's most likely the CFO who is unwilling to give YoshiP the wiggle room to fix and/or upgrade the engine to something else. But I don't blame you. It's a 10 year old game and with the bureaucracy at Square, it's pretty obvious you guys don't give a fcuk. Just like how we're still waiting on that NieR Automata patch to fix the resolution scaling. But don't worry, the PC community at large fixed that for you via a community patch. Pathetic company with gross negligence for it's customers and product.
------------------
System Information
------------------
Time of this report: 2/14/2021, 19:59:15
Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 7901 (type: UEFI)
Processor: AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16312MB RAM
Page File: 9636MB used, 12819MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
--------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3070
Manufacturer: NVIDIA
Chip type: GeForce RTX 3070
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2484&SUBSYS_40691458&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16199 MB
Dedicated Memory: 8043 MB
Shared Memory: 8156 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: Dell S2716DG
Monitor Id: DELA0D1
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
Driver File Version: 27.21.0014.6140 (English)
Driver Version: 27.21.14.6140
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2021-01-21 5:00:00 PM, 1049032 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-67C4-11CF-1460-67601BC2D635}
Vendor ID: 0x10DE
Device ID: 0x2484
SubSys ID: 0x40691458
Revision ID: 0x00A1
Driver Strong Name: oem18.inf:0f066de31a16600f:Section088:27.21.14.6140
ci\ven_10de&dev_2484Rank Of Driver: 00CF2001
Video Accel:
-------------
Sound Devices
-------------
Description: Realtek Digital Output (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_10438735&REV_1000
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: RTKVHD64.sys
Driver Version: 6.0.1.8090 (English)
Driver Attributes: Final Retail
Continue reading...