Ff14 Benchmark Not Running... Help

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[EDIT] I see my post is getting some downvotes... Did I do something wrong? I just joined Reddit for this question, so I am not familiar with the community rules here. If I did, please kindly point it out by comment.



I am trying to run the FF14 benchmark. I am totally new to FF and I wanted to try character creation. But when I run it, the benchmark logo pops for a half of second or so and disappears, then nothing happens. I am using Windows 10 (latest update) with DirectX 12.



Here is the list of things I tried until now.

download and extract the files again

unblock the zip file before extraction

create a new folder and extract the files there

see if read-only : I can't resolve this, the folder always appears as read-only again even after I change it from properties.

run as administrator, compatibility troubleshoot

checked if there is a My Games folder : ff14 wasn't in there

sfc /scannow : no errors found

DISM /Online /Cleanup-Image /ScanHealth, CheckHealth, RecoverHealth

sfc /scannow after that : still no errors

checked .NET version : was using the latest

set the LoadAppInit_DLLs registry to 0 : was already 0

+ updated drivers and rebooted





This is what I see in the event viewer. I am not using the Windows in English so I roughly translated the log, please understand if some phrases are different from what they should be.




faulting application: ffxiv-shadowbringers-bench.exe, version: 1.0.0.0, timestamp: 0x5ceb7a6d

faulting module: KERNELBASE.dll, version: 10.0.18362.476, timestamp: 0x83c3d83a

exception code: 0x80000003

error offset: 0x00000000000c0192

faulting process ID: 0x2674

faulting application run time: 0x01d5a3369957dba2

faulting application path: C:\Users\<USER NAME>\Desktop\ff14\ffxiv-shadowbringers-bench.exe

faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

report ID: 612ef252-acea-4265-896f-c10bd70aeb28



And an information entry right after that.




error bucket 1905780636415534576, type 4

event name: APPCRASH

response: cannot use

Cab ID: 0

problem signature:

P1: ffxiv-shadowbringers-bench.exe

P2: 1.0.0.0

P3: 5ceb7a6d

P4: KERNELBASE.dll

P5: 10.0.18362.476

P6: 83c3d83a

P7: 80000003

P8: 00000000000c0192

P9:

P10:
submitted by /u/Songbird39
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