When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 7/12/2025 09:10AM PST
Frequency: Sometimes
World name: Siren
Character name: Maeve Punchfaces
Retainer name: N/A
NPC name: N/A
Monster name: All normal enemies (trash mobs found throughout
Class/Level: Monk/100
Party or solo: Solo
In-game time: 09:10AM PST
Area and coordinates: Deep Dungeon Eureka Orthos, various areas (sloped hallways between rooms inside the Deep Dungeon, commonly found on earlier floor sets such as 21-29)
Housing: N/A
Steps:
1. Engage in melee combat with an enemy in a sloped hallway between rooms inside the Deep Dungeon Eureka Orthos. When standing at a point in the hallway where the slope is very steep (further away from the center of hallway and nearer to one of the rooms that the hallway connects, the issue is rarer in the center of the hallways, because the slope is less steep there), and standing at a noticeably different elevation to the enemy due to the slope of the floor, even when it looks like the player is within melee distance, melee attacks often fail. The animation begins, then stops, and the attack doesn't complete. Moving to stand next to the enemy such that the elevation of both is more similar on the slope of the terrain fixes the issue.
But this shouldn't be an issue at all, and is incredibly frustrating when it occurs. While I appreciate having more diverse environment like sloped hallways rather than the typically flat Deep Dungeons, I'd rather not have to deal with this issue in the next Deep Dungeon added to the game at the expense of more interesting terrain design. This issue is present in other environments in the game as well (such as the open world, for instance: standing on rocks in the environment that put the player at a higher elevation than an enemy), but it's VERY noticeable in Eureka Orthos due to how often there are sloped hallways on the earlier floor sets.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Cable/Xfinity(Comcast)
- Modem maker/model number: Motorola MG7540
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 31831.914MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 52318.098MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.373GB SYSTEM_FREEDISC_SPACE 70.932GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 88.558GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 264.139GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.129GB SYSTEM_FREEDISC_SPACE 3.869GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 AMD Radeon RX 7900 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
GRAPHICS_VRAM 20464.000 MB
GRAPHICS_SHARED_VRAM 15915.957 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21013.1000 5/25/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 AMD Radeon RX 7900 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
GRAPHICS_VRAM 20464.000 MB
GRAPHICS_SHARED_VRAM 15915.957 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21013.1000 5/25/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown AMD Radeon(TM) Graphics
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
GRAPHICS_VRAM 16401 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21013.1000 5/25/2025 17:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND Headset Earphone (CORSAIR VOID ELITE Wireless Gaming Dongle) {D8DFE6B1-4094-42C6-A45D-6E6CB8CF15F7}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.4202 5/22/2025 17:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 MAX RGB Magnetic-Mechanical Gaming Keyboard {BE0D06A0-5B0A-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair composite virtual input device {81CF1570-00CE-11EF-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA56BE0-FC63-11EE-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Hid Interface {E2A81EE0-1033-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 MAX RGB Magnetic-Mechanical Gaming Keyboard {BE0D54C0-5B0A-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA67D50-FC63-11EE-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant consumer control device {0406ABE0-00C8-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 MAX RGB Magnetic-Mechanical Gaming Keyboard {BE0D7BD0-5B0A-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA6A460-FC63-11EE-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA6F280-FC63-11EE-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A (custom desktop build)
Laptop Model Number: N/A (custom desktop build)
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: Brave 1.80.115 (Official Build) (64-bit)
- Internet Explorer Version: N/A
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number: N/A
Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A
Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number:N/A
Continue reading...
Date & Time: 7/12/2025 09:10AM PST
Frequency: Sometimes
World name: Siren
Character name: Maeve Punchfaces
Retainer name: N/A
NPC name: N/A
Monster name: All normal enemies (trash mobs found throughout
Class/Level: Monk/100
Party or solo: Solo
In-game time: 09:10AM PST
Area and coordinates: Deep Dungeon Eureka Orthos, various areas (sloped hallways between rooms inside the Deep Dungeon, commonly found on earlier floor sets such as 21-29)
Housing: N/A
Steps:
1. Engage in melee combat with an enemy in a sloped hallway between rooms inside the Deep Dungeon Eureka Orthos. When standing at a point in the hallway where the slope is very steep (further away from the center of hallway and nearer to one of the rooms that the hallway connects, the issue is rarer in the center of the hallways, because the slope is less steep there), and standing at a noticeably different elevation to the enemy due to the slope of the floor, even when it looks like the player is within melee distance, melee attacks often fail. The animation begins, then stops, and the attack doesn't complete. Moving to stand next to the enemy such that the elevation of both is more similar on the slope of the terrain fixes the issue.
But this shouldn't be an issue at all, and is incredibly frustrating when it occurs. While I appreciate having more diverse environment like sloped hallways rather than the typically flat Deep Dungeons, I'd rather not have to deal with this issue in the next Deep Dungeon added to the game at the expense of more interesting terrain design. This issue is present in other environments in the game as well (such as the open world, for instance: standing on rocks in the environment that put the player at a higher elevation than an enemy), but it's VERY noticeable in Eureka Orthos due to how often there are sloped hallways on the earlier floor sets.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Cable/Xfinity(Comcast)
- Modem maker/model number: Motorola MG7540
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 31831.914MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 52318.098MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.373GB SYSTEM_FREEDISC_SPACE 70.932GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 88.558GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 264.139GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.129GB SYSTEM_FREEDISC_SPACE 3.869GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 AMD Radeon RX 7900 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
GRAPHICS_VRAM 20464.000 MB
GRAPHICS_SHARED_VRAM 15915.957 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21013.1000 5/25/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 AMD Radeon RX 7900 XT
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
GRAPHICS_VRAM 20464.000 MB
GRAPHICS_SHARED_VRAM 15915.957 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21013.1000 5/25/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown AMD Radeon(TM) Graphics
GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
GRAPHICS_VRAM 16401 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxc64.dll
GRAPHICS_DRIVER_VERSION 32.00.21013.1000 5/25/2025 17:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND Headset Earphone (CORSAIR VOID ELITE Wireless Gaming Dongle) {D8DFE6B1-4094-42C6-A45D-6E6CB8CF15F7}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.4202 5/22/2025 17:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 MAX RGB Magnetic-Mechanical Gaming Keyboard {BE0D06A0-5B0A-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair composite virtual input device {81CF1570-00CE-11EF-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA56BE0-FC63-11EE-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Hid Interface {E2A81EE0-1033-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 MAX RGB Magnetic-Mechanical Gaming Keyboard {BE0D54C0-5B0A-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA67D50-FC63-11EE-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant consumer control device {0406ABE0-00C8-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 MAX RGB Magnetic-Mechanical Gaming Keyboard {BE0D7BD0-5B0A-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA6A460-FC63-11EE-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR SLIPSTREAM WIRELESS USB Receiver {8BA6F280-FC63-11EE-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A (custom desktop build)
Laptop Model Number: N/A (custom desktop build)
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: Brave 1.80.115 (Official Build) (64-bit)
- Internet Explorer Version: N/A
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number: N/A
Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A
Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number:N/A
Continue reading...