Erreurs Directx 11

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Salut !

Depuis l'installation du nouveau patch 5.1, je rencontre le problème de crash suivant lorsque j'essaie de rentrer dans le nouveau raid 24 Usine désaffectée, ce crash se fait à la page de chargement de changement de zone juste après l'apparition du message "Equipe réduite".

http://imgur.com/a/igZEYs4

A noter que lorsque ce message d'erreur apparaissait, je pouvais continuer à lire ce que les gens postaient sur le chat du jeu mais sans que l'écran de chargement finisse et sans pouvoir arriver dans l'instance. A chaque reconnexion même erreur et plantage jusqu'à ce que les joueurs m'expulsent de l'équipe.

J'ai essayé de désactiver DirectX 11 pour remettre le 9, message d'erreur également :

http://imgur.com/a/Cq47GZ9

Jusqu'ici j'ai essayé les manipulations suivantes :

- Réinstallation propre du pilote graphique avec Display Driver Uninstaller,
- Réinstallation du jeu,
- Débranchement de tous les périphériques, désactivation du bluetooth,
- Désactivation du système de sécurité Windows,
- Harmonisation des paramètres en 1080p 60Hz et 75Hz dans le Nvidia Config,
- Suppression/Réinitialisation du fichier config FF14 dans Mes Documents > Games,
- Testé en 60 fps, 75 fps, ou sans limite dans la config FF14,
- Changé le répertoire d'installation du jeu sur le HDD interne (Avant sur SSD Externe),
- Testé avec l'ancien et le nouveau launcher,
- Essayé d'entrer dans le raid en DF et en PF,
- Essayé en mode fenétré, fenétré sans bordures et plein écran,
- Essayé avec et sans moniteur HDMI branché.

A noter qu'après la réinstallation du jeu, je crashais toujours mais cette fois sans les messages d'erreurs ci-dessus, juste l'écran de chargement qui gelait puis paf retour sur le bureau Windows.

J'essaye de pas trop changer de zones actuellement pour éviter de crasher dans une zone à partir de laquelle je pourrai tout simplement plus jouer.

Pour précision, je joue à partir du Canada sur le centre de données européen et tous mes autres jeux marchent parfaitement.

Si quelqu'un a une solution, une idée, n'importe quoi qui nécessiterait de ne pas procéder à un formatage complet du PC ou un abonnement sur Shadow, ce serait sympa ! Ci-après les informations systèmes du launcher FF14.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Documents
FINAL FANTASY XIV ONLINE E:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Famille 64 bits (6.2, version 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS GL702VMK.305
SYSTEM_LANGUAGE 日本語 (Paramètres régionaux*: 日本語)
SYSTEM_MEMORY 8144.984MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14288.984MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.367GB SYSTEM_FREEDISC_SPACE 20.064GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.683GB SYSTEM_FREEDISC_SPACE 204.730GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.922GB SYSTEM_FREEDISC_SPACE 296.197GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4072.492 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_972dbd26064c679d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_972dbd26064c679d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_972dbd26064c679d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_972dbd26064c679d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4108
SYSTEM_GRAPHICS_DRIVER_DATE 10/21/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND VG245 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {21A4C6E4-FD43-45CD-AE4C-631810A7D354}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0021
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 6/21/2019 00:00:00
SYSTEM_SOUND Haut-parleurs (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E6DADF79-8916-4F56-9D13-699C57C0B781}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7960
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 10/18/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD942B90-69F5-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD93B660-69F5-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94AD26E0-65AE-11E7-8003444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F18A6A50-C806-11E9-8002444553540000}
SYSTEM_INPUT_NAME Quick Fire PRO Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD94A0C0-69F5-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94AF49C0-65AE-11E7-8005444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94B05B30-65AE-11E7-8007444553540000}
SYSTEM_INPUT_NAME ASASTeK COMPUTER INC.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94AF49C0-65AE-11E7-8006444553540000}
SYSTEM_INPUT_NAME ASASTeK COMPUTER INC.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F18A1C30-C806-11E9-8001444553540000}
SYSTEM_INPUT_NAME Quick Fire PRO Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD94C7D0-69F5-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {41213BD0-FA9C-11E9-8001444553540000}
SYSTEM_INPUT_NAME WF-1000XM3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
#gaming - Discord
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Paramètres
Microsoft Text Input Application
Films et TV
Films et TV
DirectX 11 Errors - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Adobe Flash Player 32 NPAPI
Adobe After Effects 2019
Adobe Media Encoder CC 2019
Application de bureau Autodesk
Battle.net
BitRaider Streaming Client
Brave
Canon IJ Network Scanner Selector EX2
Google Chrome
MEGAsync
Marmoset Toolbag 3
OBS Studio
Origin
Adobe Photoshop CC 2018
Adobe Premiere Pro CC 2019
Razer Synapse
RGSS-RTP Standard
RPG MAKER VX Ace RTP
RPGツクールVX RTP
StarCraft
StarCraft II
Steam
Star Wars The Old Republic
WebTablet FB Plugin 32 bit
WinRAR 5.40 (32-bit)
World of Warcraft
World of Warcraft Classic
インテル(R) ワイヤレス Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Java 8 Update 231
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Logiciel Intel® PROSet/Wireless
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft XNA Framework Redistributable 3.0
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
Star Wars: The Old Republic
Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27012
Java Auto Updater
Dragon Age™ II
UE4 Prerequisites (x64)
Google Update Helper
ATLAS Translation Standard V14.0 Trial Version
ATLAS V14.0 L10 Update Pack U004
Intel Driver && Support Assistant
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Mass Effect™ 2
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
Autodesk Maya 2018.1
PlayStation™Now
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Intel® Driver & Support Assistant
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable
Google Update Helper
ATK Package
Adobe Refresh Manager
Adobe Acrobat Reader DC - Français
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Epic Games Launcher
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) C++ Redistributables on Intel(R) 64
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Marmoset Viewer 1.0.0
Autodesk Maya 2018
Bifrost for Maya 2018 1.5.5.0
Bifrost to Arnold for Maya 2018 1.5.0 Arnold-5.0.0.0
CCleaner
CPUID CPU-Z 1.87
DAEMON Tools Lite
Centre Souris et Claviers Microsoft
Microsoft Office 365 ProPlus - fr-fr
Redshift
Moons of Madness
Secret World Legends
Resident Evil Revelations / Biohazard Revelations
Call of Cthulhu: Dark Corners of the Earth
Plague Inc: Evolved
Cosmic Star Heroine
Vampire: The Masquerade - Bloodlines
Age of Mythology: Extended Edition
DreadOut
METAL GEAR SOLID V: THE PHANTOM PAIN
Pillars of Eternity
Darkness Within 2: The Dark Lineage Director's Cut Edition
Resident Evil / biohazard HD REMASTER
Street Fighter V
Dead or Alive 5 Last Round
Conarium
Game of Thrones - A Telltale Games Series
Divinity: Original Sin Enhanced Edition
FINAL FANTASY VI
FINAL FANTASY VIII
Divinity: Original Sin 2
Ahnayro: The Dream World
UNDER NIGHT IN-BIRTH Exe:Late
Mysterium
MONSTER HUNTER: WORLD
Dreamfall: The Longest Journey
Return of the Obra Dinn
Stick Fight: The Game
Tokyo Dark
Counter-Strike: Global Offensive
Shadow of the Tomb Raider
Draugen
DEAD OR ALIVE 6
Substance Painter 2019
VLC media player
Tablette Wacom
WebTablet FB Plugin 64 bit
ZBrush 2019
Microsoft Visual C++ 2005 Redistributable (x64)
Canon TS6000 series MP Drivers
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
BifrostToArnold for Maya 2018 1.5.0 Arnold-5.0.0.0
Java 8 Update 231 (64-bit)
Bifrost for Maya 2018
Autodesk License Service (x64) - 5.1.5
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27012
Java(TM) SE Development Kit 9 (64-bit)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Centre Souris et Claviers Microsoft
Autodesk Certificate Package (x64) - 5.1.4
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Autodesk Maya 2018
Microsoft Silverlight
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Intel(R) Computing Improvement Program
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
Panneau de configuration NVIDIA 441.08
NVIDIA Pilote graphique 441.08
NVIDIA Logiciel système PhysX 9.19.0218
NVIDIA Pilote audio HD : 1.3.38.21
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
Visual Profiler
Oracle VM VirtualBox 6.0.8
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
MayaBonusTools
Intel® PROSet/Wireless WiFi Software
Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27012
Intel(R) PRO/Wireless Driver
UE4 Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX2\CNMNSST2.exe 0000333C
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003610
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000814
C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe 00001AEC
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002C84
C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe 00000818
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 000016FC
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 000016F0
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 0000344C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000034BC
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00001090
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19101.10711.0_x64__8wekyb3d8bbwe\Video.UI.exe 000002CC
C:\Users\Fyoh\AppData\Local\Discord\app-0.0.305\Discord.exe 00003204
C:\Users\Fyoh\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002A48
C:\WINDOWS\Explorer.EXE 00001B9C
C:\WINDOWS\System32\rundll32.exe 0000115C
C:\WINDOWS\System32\svchost.exe 00002B6C
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002D70
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000249C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022A0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000297C
C:\WINDOWS\TEMP\DPTF\esif_assist_64.exe 000016AC
C:\WINDOWS\system32\ApplicationFrameHost.exe 000009DC
C:\WINDOWS\system32\DllHost.exe 00002F14
C:\WINDOWS\system32\rundll32.exe 00001E7C
C:\WINDOWS\system32\sihost.exe 000010B4
C:\WINDOWS\system32\svchost.exe 000036D4
C:\WINDOWS\system32\taskhostw.exe 0000164C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000029DC
C:\Windows\System32\CompPkgSrv.exe 00000B20
C:\Windows\System32\RuntimeBroker.exe 00001F08
C:\Windows\System32\SecurityHealthHost.exe 00003680
C:\Windows\System32\SecurityHealthSystray.exe 00002B1C
D:\Program Files (x86)\DAEMON Tools Lite\DTShellHlp.exe 000004E4
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000021FC
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003548

Merci !

Fyoh

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