Dx11 Crash

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hello all, I'm posting for a friend that keeps crashing with dx11 errors. He said he's standing in limsa and he crashes, and when he teleports. He has updated nvidia drivers. ty for your time.
ffxiv_dx11.exe+13CE81
ffxiv_dx11.exe+1339907
ffxiv_dx11.exe+133E288
ffxiv_dx11.exe+137A9FD
ffxiv_dx11.exe+137D2B2
ffxiv_dx11.exe+137D200
ffxiv_dx11.exe+137D156
KERNEL32.DLL+17BD4

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