When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 1/21/2020
Frequency: within 3 minutes of playing
World name: Exclibur
Character name: S'yn al-Shabaz
Retainer name:
NPC name:
Monster name:
Class/Level: Summoner
Party or solo: standing in Gradania
In-game time:
Area and coordinates:
Housing:
Steps:
1. Log in
2. Direct X 11 pop-up/crash
3. repeat
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
So basically, I log in, que for a dungeon, and crash out. Everything worked fine yesterday. All software/drivers are up to date. Not sure what happened but I know I'm not the only one...
Continue reading...
Date & Time: 1/21/2020
Frequency: within 3 minutes of playing
World name: Exclibur
Character name: S'yn al-Shabaz
Retainer name:
NPC name:
Monster name:
Class/Level: Summoner
Party or solo: standing in Gradania
In-game time:
Area and coordinates:
Housing:
Steps:
1. Log in
2. Direct X 11 pop-up/crash
3. repeat
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
So basically, I log in, que for a dungeon, and crash out. Everything worked fine yesterday. All software/drivers are up to date. Not sure what happened but I know I'm not the only one...
Continue reading...