Direct X 11 Crash After Cutscene Plays

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Hello,

My game is currently stuck in a direct X11 crash loop. I am trying to complete a cutscene related to "A City Fallen" quest in the return to Ivalice Questline. After the cutscene completes I get this error:
unknown.png


I have tried the following:
Removing/updating drivers
Re-installing the game
Changing to Windowed Borderless/ Windowed / Full Screen
Changing Graphics to lowest possible
Turning off Discord Overlay
Changing to direct X9 (This does not make the game crash, but nothing loads after the cutscene is played/skipped, so I am forced to quit the game)

--- Settings


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\smith\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 01.02
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
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SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.743GB SYSTEM_FREEDISC_SPACE 126.074GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
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SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
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SYSTEM_GRAPHICS_DRIVER_DATE 1/21/2020 19:00:00
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
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SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY12
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SYSTEM_GRAPHICS_SHARED_VRAM 8122.740 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.15029.27017
SYSTEM_GRAPHICS_DRIVER_DATE 5/14/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_5ea61d7caa86cfae\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_5ea61d7caa86cfae\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_5ea61d7caa86cfae\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_5ea61d7caa86cfae\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4253
SYSTEM_GRAPHICS_DRIVER_DATE 2/25/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
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SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/11/2019 00:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {60689B1B-FC5C-418C-A094-C1A43011ABDF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8942.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/27/2020 00:00:00
SYSTEM_SOUND Speakers (2- USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {86CC1E4A-40E4-4035-8A57-2709CB119502}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0997
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/17/2020 00:00:00
SYSTEM_SOUND 4 - T24 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {A663BC61-EDC5-4453-85CD-A57AE8AF43B6}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
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SYSTEM_SOUND_DRIVER_LANGUAGE English
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SYSTEM_INPUT_NAME Razer Core X Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_NAME USB Receiver
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SYSTEM_INPUT {31C8BD70-E7A9-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {31C8BD70-E7A9-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
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SYSTEM_INPUT {31C8E480-E7A9-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
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SYSTEM_INPUT_NAME CTRL Keyboard
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A36D8420-AAFE-11EA-8016444553540000}
SYSTEM_INPUT_NAME Razer Blade
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
(4) Ranking The "Tales Of" Protagonists From Worst To Best - YouTube - Google Chrome
Technical Support - Post New Thread - Google Chrome
Settings
Settings
MainWindow
Elgato Sound Capture
Microsoft Text Input Application
Calculator
Calculator
Razer Synapse
VoiceMeeter
Friends List
#the-rapture - Discord
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
ASIO4ALL
Visual Studio Community 2019
FL Studio 20
FL Studio ASIO
Google Chrome
Microsoft Edge
Microsoft Edge Update
OBS Studio
Adobe Photoshop 2020
PSO2 Tweaker
Razer Cortex
Razer Synapse
Game Capture HD60 v2.1.1.5
Steam
StreamElements OBS.Live
Unity
Voicemeeter, The Virtual Mixing Console
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Tools for .Net 3.5
vs_vswebprotocolselectormsi
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
vs_minshellinteropmsi
Microsoft .NET Framework 3.5 Targeting Pack (enu)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
vs_filehandler_x86
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
Launcher Prerequisites (x64)
Microsoft .NET Framework 4.7.1 Targeting Pack
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Intel(R) Dynamic Tuning
Intel(R) Chipset Device Software
Gyazo 4.1.2.0
vs_minshellmsi
Microsoft Visual Studio 2019 Tools for Unity
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
GameInput Redistributable
vs_filehandler_amd64
Realtek Ethernet Controller Driver
Microsoft .NET Framework 4.7.1 Doc Redirected Targeting Pack (ENU)
vs_communitymsires
vcpp_crt.redist.clickonce
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2019 X86 Debug Runtime - 14.27.29016
vs_devenvmsi
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual Studio Setup Configuration
vs_communitymsi
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
Intel® Software Installer
vs_tipsmsi
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual Studio Setup WMI Provider
vs_minshellmsires
vs_FileTracker_Singleton
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Epic Games Launcher
Streamlabs OBS
Logitech Capture
Genshin Impact
Git version 2.29.0
Logitech Options
Cyberpunk 2077
Persona 4 Golden
Fairy Fencer F
FINAL FANTASY XIV Online
Aseprite
.hack//G.U. Last Recode
Monster Hunter: World
Moonlighter
Among Us
Wacom Tablet
Intel(R) Management Engine Driver
Microsoft Update Health Tools
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Backup and Sync from Google
Intel(R) Management Engine Components
Elgato Game Capture HD
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Documentation Manager
Microsoft Visual Studio Installer
Microsoft Visual C++ 2019 X64 Debug Runtime - 14.27.29016
Intel(R) Serial IO
Intel(R) Icls
Intel(R) LMS
Intel(R) Serial IO
Intel(R) Management Engine Components
VS Script Debugging Common
NVIDIA Graphics Driver 442.53
NVIDIA GeForce Experience 3.20.2.34
NVIDIA PhysX System Software 9.20.0221
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.21
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.2.34
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.38.831.832
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Chipset Device Software
Dynamic Application Loader Host Interface Service
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
Epic Games Launcher Prerequisites (x64)
Unity Hub 2.3.2


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe 00003E54
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 000051B8
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00004F08
C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 000044A8
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00004698
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004A50
C:\Program Files (x86)\Gyazo\GyStation.exe 00001228
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00000470
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 0000372C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002874
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000019FC
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00003604
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000607C
C:\Program Files (x86)\Steam\steam.exe 00003C4C
C:\Program Files (x86)\VB\Voicemeeter\voicemeeter.exe 0000460C
C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 000038AC
C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 000038C4
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exe 000058C8
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 00004B04
C:\Program Files\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 00005414
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 000048A0
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 000048D8
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 000025BC
C:\Program Files\Google\Drive\googledrivesync.exe 000048C8
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000024E0
C:\Program Files\WindowsApps\AdobeNotificationClient_2.0.1.8_x86__enpm4xejd91yc\AdobeNotificationClient.exe 00004C30
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2970.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe 00004728
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2970.0_x64__8j3eq9eme6ctt\IGCC.exe 00004500
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2011.16.0_x64__8wekyb3d8bbwe\Calculator.exe 00006268
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBar.exe 00000A2C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004E8C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20112.68.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002C20
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe 00000504
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOverlay.exe 000033D4
C:\Users\smith\AppData\Local\Discord\app-0.0.309\Discord.exe 00000914
C:\Users\smith\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000315C
C:\Windows\Explorer.EXE 000025A4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00005EBC
C:\Windows\System32\CompPkgSrv.exe 00005BD4
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_ba5b1813656e5c27\igfxEM.exe 00000764
C:\Windows\System32\RtkAudUService64.exe 000033AC
C:\Windows\System32\RuntimeBroker.exe 00004A70
C:\Windows\System32\SecurityHealthSystray.exe 00003040
C:\Windows\System32\oobe\UserOOBEBroker.exe 00005250
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003470
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002EBC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002AB8
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000293C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001DD8
C:\Windows\system32\ApplicationFrameHost.exe 0000433C
C:\Windows\system32\DllHost.exe 00004B50
C:\Windows\system32\conhost.exe 000048E0
C:\Windows\system32\sihost.exe 00001FE4
C:\Windows\system32\svchost.exe 00005E6C
C:\Windows\system32\taskhostw.exe 00002520
E:\Games\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002A78
E:\Games\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000008A4

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