We have identified an issue that is preventing players from receiving the Destrier Beret from the Festive Moogle, despite having registered a campaign code via the Square Enix Account Management System.
We are currently in the process of testing fixes to address this issue.
Please note that any campaign codes that have already been redeemed will not be invalidated, and will be redeemable once this issue has been resolved.
We apologize for any inconvenience this may cause and thank you for your understanding.
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We are currently in the process of testing fixes to address this issue.
Please note that any campaign codes that have already been redeemed will not be invalidated, and will be redeemable once this issue has been resolved.
We apologize for any inconvenience this may cause and thank you for your understanding.
More...