Can't Log Onto Main Character.

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I get to the character select screen, once I select my main character the game crashes and gives me "an unexpected error occurred" message. I was able to create a new character on the same server and managed to get in but still cannot log onto main character.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\daftv\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F5b
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16334.770MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19278.770MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.883GB SYSTEM_FREEDISC_SPACE 748.821GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8047.555 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.385 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0346940.inf_amd64_1ea00c8019a8594e\B346681\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.13003.1007
SYSTEM_GRAPHICS_DRIVER_DATE 9/9/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {B5EDF409-CCE1-42B8-AE05-2FD41D8F5E2A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8688.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/23/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {4DDBD0CD-D36E-4B66-B220-447620E5FC4C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8688.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/23/2019 00:00:00
SYSTEM_SOUND 1 - ASUS VS247 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {64541254-0F18-4402-8760-C26B100CD779}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361C45B0-F78E-11E9-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361C6CC0-F78E-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361D0900-F78E-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361CE1F0-F78E-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361D5720-F78E-11E9-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361CE1F0-F78E-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361D7E30-F78E-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361D0900-F78E-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361DA540-F78E-11E9-8009444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {361DA540-F78E-11E9-800A444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Mozilla Firefox
RADEON SETTINGS
APP Center
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Store
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

EasyTune
EasyTuneEngineService
SIV
@BIOS
APP Center
Razer Synapse
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Balanced
Geeks3D FurMark 1.20.8.0
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Intel(R) C++ Redistributables on Intel(R) 64
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026
EasyTune
Microsoft Visual C++ 2005 Redistributable
OEM Application Profile
EasyTuneEngineService
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
ENE RGB HAL
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23026
AMD Settings
SIV
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23026
@BIOS
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
APP Center
GService
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2017 Redistributable (x64) - 14.16.27027
ENE_EHD_M2_HAL
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RGB Fusion
AMD Software
AMD Ryzen Master
Bitdefender Agent
CPUID HWMonitor 1.41
Mozilla Firefox 70.0 (x64 en-US)
Mozilla Maintenance Service
Intel(R) Network Connections 23.5.0.0
Borderlands 2
AMD Ryzen Master
AMD User Experience Program Installer
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Bitdefender Antivirus Free
AMD Settings
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AMD Product Verification Tool version 1.0.4.8
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
AMD User Experience Program Installer
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
ENE RGB HAL
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Network Connections 23.5.0.0
Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27024
AMD Problem Report Wizard
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Branding64
Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27024


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\GIGABYTE\AppCenter\ApCent.exe 00001DE4
C:\Program Files (x86)\GIGABYTE\EasyTuneEngineService\GraphicsCardEngine.exe 00002428
C:\Program Files (x86)\GIGABYTE\RGBFusion\Check_Kill.exe 000020B8
C:\Program Files (x86)\GIGABYTE\RGBFusion\RGBFusion.exe 00001E00
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000025F0
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000028F0
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002344
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00002804
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000055C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000015C4
C:\Program Files\AMD\CNext\CNext\AMDRSServ.exe 00002CE0
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000027E8
C:\Program Files\AMD\CNext\CNext\amdow.exe 00002FC8
C:\Program Files\Bitdefender Antivirus Free\bdagent.exe 00000724
C:\Program Files\Mozilla Firefox\firefox.exe 000006BC
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11910.1001.5.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002590
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19092.403.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001A3C
C:\Users\daftv\AppData\Local\Discord\app-0.0.305\Discord.exe 00002854
C:\Windows\Explorer.EXE 00001A20
C:\Windows\System32\CompPkgSrv.exe 00002E78
C:\Windows\System32\MicrosoftEdgeCP.exe 000026E0
C:\Windows\System32\RtkAudUService64.exe 000026EC
C:\Windows\System32\RuntimeBroker.exe 000032B8
C:\Windows\System32\SecurityHealthSystray.exe 00002630
C:\Windows\System32\smartscreen.exe 00001414
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000021BC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001EF4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D60
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002500
C:\Windows\system32\ApplicationFrameHost.exe 00001E78
C:\Windows\system32\DllHost.exe 00002A8C
C:\Windows\system32\MicrosoftEdgeSH.exe 00001BEC
C:\Windows\system32\SettingSyncHost.exe 00002054
C:\Windows\system32\browser_broker.exe 00001A48
C:\Windows\system32\conhost.exe 0000182C
C:\Windows\system32\ctfmon.exe 000019A4
C:\Windows\system32\schtasks.exe 00001B48
C:\Windows\system32\sihost.exe 0000128C
C:\Windows\system32\svchost.exe 00002A64
C:\Windows\system32\taskhostw.exe 000010F4

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