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Date & Time: November 14th 2019
Frequency: Current
World name: Jenova
Character name: Arya Bloom
Retainer name: -
NPC name: -
Monster name: -
Class/Level: WHM 80
Party or solo: -
In-game time: -
Area and coordinates: -
Housing: -
Steps:
1. Contacted customer service phone number couldn't provide any help
2. Walked through internet speed and connection wasn't an issue
3. Tried different computers, internet and area of connection
*Add more steps if necessary
Browser Information
Tried almost every browser
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I transferred a character on November 9th Aria Bloom of Gilgamesh and it transferred Arya Bloom of Mateus. I received an Error 420 right after transferring after closing out the error I get Maintenance notification even though there isn't maintenance going on. Now every time I enter the World Transfer option in mog station I get error 402 and maintenance message right after it, every other area of mogstation works perfectly fine, the only time I get the error message is when I click on World Transfer option.
I never wanted Arya Bloom of (Jenova) to leave Mateus, I have no idea why or how this happened.
I'm willing to pay for the transfer back but it will not allow me to even enter the world transfer option without getting the error... I've had a friend login on his account on my computer and he didn't receive any issue. I feel lost and no one is willing to help me move forward with fixing this issue.
Continue reading...
Date & Time: November 14th 2019
Frequency: Current
World name: Jenova
Character name: Arya Bloom
Retainer name: -
NPC name: -
Monster name: -
Class/Level: WHM 80
Party or solo: -
In-game time: -
Area and coordinates: -
Housing: -
Steps:
1. Contacted customer service phone number couldn't provide any help
2. Walked through internet speed and connection wasn't an issue
3. Tried different computers, internet and area of connection
*Add more steps if necessary
Browser Information
Tried almost every browser
------------------------------------------------------
I transferred a character on November 9th Aria Bloom of Gilgamesh and it transferred Arya Bloom of Mateus. I received an Error 420 right after transferring after closing out the error I get Maintenance notification even though there isn't maintenance going on. Now every time I enter the World Transfer option in mog station I get error 402 and maintenance message right after it, every other area of mogstation works perfectly fine, the only time I get the error message is when I click on World Transfer option.
I never wanted Arya Bloom of (Jenova) to leave Mateus, I have no idea why or how this happened.
I'm willing to pay for the transfer back but it will not allow me to even enter the world transfer option without getting the error... I've had a friend login on his account on my computer and he didn't receive any issue. I feel lost and no one is willing to help me move forward with fixing this issue.
Continue reading...