Cannot Add Steam Shadowbringers To Mogstation

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I have the Steam version of FFXIV with the Heavensward expansion. I recently purchased the Shadowbringers expansion through Steam. Shadowbringers and Stormblood both show in my steam account but not on Mog Station. When I try to add my registration code for Shadowbringers to my account through Mog Station I receive error code i2501. I submitted a ticket recently but no reply yet. Ticket number was 12046446

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