Cancelling Additional Retainers

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I have paid for additional retainers [2] for a few months and would like to cancel these additional retainers from my subscription.

However, I can't find this option on the Mogstation site. Google searches provide pictures that show "Manage Service Options" button, but I can't find this on the page I see. Maybe the site has changed.

I have two questions:

(1) I no longer need the two additional retainers. Please show me how to cancel this service from my subscription to FFXIV.

(2) I have, unfortunately, upgraded the class of one of the additional retainers to level 42 PLD and would like to keep that retainer while discarding the other retainers that have no upgrades. I found the gear on the dialog and have reordered the retainers so that the bottom two on the list have no inventory items and are the ones that I would like to discard, however, I see some note somewhere that tells me that the retainers discarded might not be based on the list of retainers, but based on the "Order" of hiring. This would cause me to lose my inventory - as currently set - and the work in leveling the retainer to level 42 PLD. Which of these is true? Are retainer lost based on the list or based on the "Order of hiring"? What is the list for, if not to determine which retainers are lost when the subscription is cancelled?

I no longer want to pay for additional retainers, and signing up and cancelling this service is as complicated as it can possibly be. Can you please consider making it more straight forward and easy to understand?
Thanks a lot.
wg

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