Can I get my sprout back?

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The patch 7.0 notes state that the condition for having new adventurer status in Dawntrail is:

. Have played less than 300 hours
or
. Have not completed the main scenario quest "The Coming Dawn"

I lost my sprout before Danwtrail, but satisfy the second of the two conditions above.
According to the patch notes, I should be able to restore my sprout status. The notes say:

"Players who no longer have the New Adventurer status but fulfill the above requirement can restore it by first using the text command "/nastatus on," then selecting the New Adventurer status in the Edit Search Info window."

However, when I type the "/nastatus on," command I get the error message "You do not meet the requirements to change status."

Does anyone have some info on this? Are the patchnotes wrong, or is the system buggy?

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