There are a lot of technical issues that affect Oceanic players trying to play this game. They've existed for as long as I've been playing and I haven't seen any progress towards fixing them:
1. Confusing Server Region/Purchasing Restrictions
Australians utilize a subsection of the EU square enix website for purchasing the game, game time cards etc. Of course, this isn't immediately obvious when googling the game for the first time so it is quite possible and likely to accidentally buy an NA copy of the game as an Aussie which then means you have to get a refund in order to buy a copy of the EU(AU Subsection) copy of the game. This differentiation is so unnecessary and has affected a few people I know who I've tried to get into the game. This is also combined with the strict Steam/no-Steam delineation, but that is something which also affects everyone else.
2. Inability to download the game easily
Every single one of the people I've tried to get into this game has had issues even downloading it, myself included. Without fail, all of us have gotten [30413][25008][20495] issues trying to download from Australia, meaning it wont let us download it normally without having to try a bunch of different solutions to even get it to work at all. VPN, changing IP server, ipconfig solutions, router configuring, mobile hotspot etc. This is a huge pain, and as I said this has happened to EVERYONE I know who plays or tried to play the game.
3. Server lag
Playing with higher ping is nowhere near as smooth as some other MMOs I've played with Australian servers. I love this game but you can definitely notice the difference in ping, which is a shame. The Shadowbringers changes have meant that more classes are more fast-paced than before, and the game's promise of "you can play this comfortably even with 250 ping" is becoming less true. Only having closer servers can fix this.
All of these factors can leave a bad taste in people's mouths when they've probably heard so many good things about the game and are immediately hit with multiple caveats when even trying to access the game in the first place. Someone shouldn't have to say "Oh you want to play? Ok well make sure you go to this website and create an account and then go here BUT MAKE SURE ITS THE AU VERSION ok then go back to this website (make sure its correct place) if you buy from here you can't buy from this other place oh you're probably going to have issues downloading the game here try solution A, B, C etc"
I really hope SE fixes these solutions, because I imagine they are stopping people from playing the game.
Continue reading...
1. Confusing Server Region/Purchasing Restrictions
Australians utilize a subsection of the EU square enix website for purchasing the game, game time cards etc. Of course, this isn't immediately obvious when googling the game for the first time so it is quite possible and likely to accidentally buy an NA copy of the game as an Aussie which then means you have to get a refund in order to buy a copy of the EU(AU Subsection) copy of the game. This differentiation is so unnecessary and has affected a few people I know who I've tried to get into the game. This is also combined with the strict Steam/no-Steam delineation, but that is something which also affects everyone else.
2. Inability to download the game easily
Every single one of the people I've tried to get into this game has had issues even downloading it, myself included. Without fail, all of us have gotten [30413][25008][20495] issues trying to download from Australia, meaning it wont let us download it normally without having to try a bunch of different solutions to even get it to work at all. VPN, changing IP server, ipconfig solutions, router configuring, mobile hotspot etc. This is a huge pain, and as I said this has happened to EVERYONE I know who plays or tried to play the game.
3. Server lag
Playing with higher ping is nowhere near as smooth as some other MMOs I've played with Australian servers. I love this game but you can definitely notice the difference in ping, which is a shame. The Shadowbringers changes have meant that more classes are more fast-paced than before, and the game's promise of "you can play this comfortably even with 250 ping" is becoming less true. Only having closer servers can fix this.
All of these factors can leave a bad taste in people's mouths when they've probably heard so many good things about the game and are immediately hit with multiple caveats when even trying to access the game in the first place. Someone shouldn't have to say "Oh you want to play? Ok well make sure you go to this website and create an account and then go here BUT MAKE SURE ITS THE AU VERSION ok then go back to this website (make sure its correct place) if you buy from here you can't buy from this other place oh you're probably going to have issues downloading the game here try solution A, B, C etc"
I really hope SE fixes these solutions, because I imagine they are stopping people from playing the game.
Continue reading...