Apply Patch 5.2: "An Unexpected error has occurred. Exiting FINAL FANTASY XIV.(6d)"
Launcher then crashes. Game does not load.
Happening here as well..
1. Rebooted
2. Reinstalled FFXIV
3. Removed ACT
4. Removed some webcam software that had generated some unrelated errors in the DXdiag log.
5. Checked Nvidia drivers are up to date. Checked card isnt too hot.
6. Renamed the data folder under My Games and restarted launcher.
7. Looked in event viewer application and system logs for errors (there wernt any).
8. Ran Dell Support Assistant (again) for hardware errors My machine is still under its 5 year extended warranty as well.
9. Opened task manager and shutdown everything that is possibly optional.
10. Did this: 3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
11. Havent removed any USB devices since they are all required for the correct function of the PC. No USB disks or phones attached.
12. Switched to old black launcher
13. Set all startup tasks to disabled.
None of this helps.
Other games, eg World of Warcraft, are fine.
Something has changed in the Square Enix software to cause this. Until patch 5.2 I have never had errors with FF XIV.
Dxdiag: https://pastebin.com/SRJbk5QP
Partial System Information: https://pastebin.com/zYK00Qju
Full text files files @ https://wetransfer.com/downloads/ba8...9031217/9a2504
I have a support ticket with SQEX also.
Continue reading...
Launcher then crashes. Game does not load.
Happening here as well..
1. Rebooted
2. Reinstalled FFXIV
3. Removed ACT
4. Removed some webcam software that had generated some unrelated errors in the DXdiag log.
5. Checked Nvidia drivers are up to date. Checked card isnt too hot.
6. Renamed the data folder under My Games and restarted launcher.
7. Looked in event viewer application and system logs for errors (there wernt any).
8. Ran Dell Support Assistant (again) for hardware errors My machine is still under its 5 year extended warranty as well.
9. Opened task manager and shutdown everything that is possibly optional.
10. Did this: 3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
11. Havent removed any USB devices since they are all required for the correct function of the PC. No USB disks or phones attached.
12. Switched to old black launcher
13. Set all startup tasks to disabled.
None of this helps.
Other games, eg World of Warcraft, are fine.
Something has changed in the Square Enix software to cause this. Until patch 5.2 I have never had errors with FF XIV.
Dxdiag: https://pastebin.com/SRJbk5QP
Partial System Information: https://pastebin.com/zYK00Qju
Full text files files @ https://wetransfer.com/downloads/ba8...9031217/9a2504
I have a support ticket with SQEX also.
Continue reading...