Account Recovery For This Game Seems... Awkward.

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So my PC crashed while I was logging in. I reboot PC, boot up game.... aaaand my account is suspended due to suspicious activity.

No worries, I'll request a password reset. Oh... the code I got emailed takes me to a page that asks for my secret question answer... except I haven't needed it for like 3 years so I can't remember it.

No worries, I'll make a support ticket. The support ticket requires your name, address, and *secret question and answer... for an email ticket?!

Why are there so many steps. Why is the live chat only available during 9-5 weekday office hours?! its all just awkward

submitted by /u/Aiyon
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