ゲーム終了が正常に落ちない。

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ゲーム終了しても暗転したままになる。
パソコン自体がフリーズしているわけではない。

ツィッターで検索すると同じような症状になっている人がいるため環境ではない?

発生日時:この投稿3日前くらいから(18時から23時くらいまでプレイ)
発生頻度:ゲーム終了時ほぼ必ず?
ワールド名:ManaDC
キャラクター名@ホームワールド名:Misa Pon


手順:
1.ゲーム終了をする
2.デスクトップに正常に戻らないまま
3.タスクマネージャーから終了するしかない。
<※必要に応じて手順を追加してください>

通信環境
・使用している回線の種類/プロバイダ:
・通信機器のメーカー/型番:

PC環境/Mac環境
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\(アルファベットで自分の名前)\Documents
FINAL FANTASY XIV ONLINE D:\FFXIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 0 Region 1
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64 ビット (6.2, ビルド 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 1800X Eight-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 7601
SYSTEM_LANGUAGE 日本語 (地域設定: 日本語)
SYSTEM_MEMORY 16313.148MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16313.148MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 418.555GB SYSTEM_FREEDISC_SPACE 361.057GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 419.184GB SYSTEM_FREEDISC_SPACE 374.800GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX Vega
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x687F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8120.301 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.574 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0348851.inf_amd64_57dae422ff3d4272\B348820\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0348851.inf_amd64_57dae422ff3d4272\B348820\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0348851.inf_amd64_57dae422ff3d4272\B348820\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0348851.inf_amd64_57dae422ff3d4272\B348820\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.13031.18002
SYSTEM_GRAPHICS_DRIVER_DATE 11/15/2019 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND スピーカー (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C65E4C83-7F25-4ECD-A119-FABE3062DB18}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8339
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 1/2/2018 00:00:00
SYSTEM_SOUND 2 - MSI MPG27CQ (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {123361E8-6832-4AE5-A591-D74FB8FC340D}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A459EC31-5FA0-4061-93B6-D1DF2AA781AD}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8339
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 1/2/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME マウス
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME キーボード
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA307930-FD0A-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA30C750-FD0A-11E9-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA30C750-FD0A-11E9-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA30EE60-FD0A-11E9-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries MLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA3979E0-FD0A-11E9-8009444553540000}
SYSTEM_INPUT_NAME SteelSeries MLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BA3979E0-FD0A-11E9-800A444553540000}
SYSTEM_INPUT_NAME Controller (Gamepad F310)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {BA30A040-FD0A-11E9-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
不具合報告 - 新スレッドを作成 - Google Chrome
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD_Chipset_Drivers
Google Chrome
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.11.25325
ASUS Keyboard HAL
ASUS AURA Motherboard HAL
AURA Service
GALAX GAMER RGB
ASUS Aac_NBDT HAL
ASUS AURA Odd Component
Samsung Magician
FINAL FANTASY XIV ONLINE
ASUS GLCKIO2 Driver
Samsung NVM Express Driver
ASUS MousePad HAL
Microsoft Visual C++ 2017 Redistributable (x86) - 14.11.25325
AMD Settings
Asus Sonic Studio 3
ASUS AURA VGA Component
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.11.25325
AURA
ASUS GLCKIO2 Driver
ASUS AURA Extension Card HAL
Google Update Helper
Patriot Viper RGB
ENE RGB HAL
Corsair AURA DRAM Component
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
AMD PCI Driver
AMD_Chipset_Drivers
Kingston AURA DRAM Component
AURA Service
AMD PSP Driver
AMD Ryzen Balanced Driver
Asus Sonic Radar 3
ASUS AURA Headset Component
AMD SBxxx SMBus Driver Alpha
Promontory_GPIO Driver
ENE IO Driver
ASUS Mouse HAL
ASUS AURA Display Component
AURA DRAM Component
AMD GPIO2 Driver
Realtek High Definition Audio Driver
ASUS MB Peripheral Products
AMD Software
CPUID HWMonitor 1.41
CPUID ROG CPU-Z 1.90
Intel(R) Network Connections 24.3.0.6
ASUS Aac_NBDT HAL
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
Asus AudioCaptureNotificationConfigurator
GALAX GAMER RGB
Asus SonicStudio3Setup
AMD User Experience Program Installer
ESET Security
ASUS Keyboard HAL
AMD WVR64
ASUS Mouse HAL
ENE RGB HAL
ASUS AURA Extension Card HAL
Intel(R) Network Connections 24.3.0.6
Asus ProductDaemonSetup
Corsair AURA DRAM Component
AURA DRAM Component
Samsung NVM Express Driver 3.2.0.1910
Asus ApoDispatchConfigurator
AMD Problem Report Wizard
Logitech G HUB
AMD WVR64
Asus NahimicSettingsConfigurator
Kingston AURA DRAM Component
Asus SonicMapperConfigurator
ASUS AURA VGA Component
ASUS MousePad HAL
AMD User Experience Program Installer
AMD DVR64
Asus SonicRadar3Setup
ASUS AURA Headset Component
Asus ProfileSwitcherCleanup
Asus DeviceRoutingConfigurator
ASUS AURA Display Component
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
ASUS AURA Odd Component
ASUS MB Peripheral Products
AMD User Experience Program Installer
ASUS Aura SDK
AMD Settings
ASUS AURA Motherboard HAL
AMD WVR64
Patriot Viper RGB
Branding64


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001648
C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe 000026DC
C:\Program Files\AMD\CNext\CNext\AMDRSServ.exe 00002488
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 00000574
C:\Program Files\AMD\CNext\CNext\amdow.exe 00002628
C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\SS3Svc32.exe 000007B4
C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\x64\SS3svc64.exe 00001CD8
C:\Program Files\ESET\ESET Security\eguiproxy.exe 000022A4
C:\Program Files\LGHUB\lghub.exe 0000172C
C:\Program Files\LGHUB\lghub_agent.exe 00001C74
C:\Program Files\LGHUB\logi_analytics_client.exe 00002584
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000022B0
C:\Windows\Explorer.EXE 00001668
C:\Windows\System32\IME\SHARED\imebroker.exe 00000AA0
C:\Windows\System32\RuntimeBroker.exe 00001C78
C:\Windows\System32\SecurityHealthSystray.exe 00002208
C:\Windows\System32\smartscreen.exe 000021D0
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002BD8
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001428
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001B14
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001948
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000213C
C:\Windows\system32\SearchFilterHost.exe 000025F4
C:\Windows\system32\SettingSyncHost.exe 00001A98
C:\Windows\system32\conhost.exe 00001A5C
C:\Windows\system32\ctfmon.exe 00001584
C:\Windows\system32\schtasks.exe 00001A54
C:\Windows\system32\sihost.exe 00001288
C:\Windows\system32\svchost.exe 0000032C
C:\Windows\system32\taskhostw.exe 00001388
C:\Windows\system32\wbem\unsecapp.exe 000019D4
D:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000018E8
D:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001FC8


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

※ゲームパッドを使用している場合のみ
メーカー名:ロジクール
製品名:
型番:F310

ブラウザ情報
・利用中のブラウザ名とブラウザのバージョン:Chrome 78.0.3904.108(Official Build) (64 ビット)
・Internet Explorerのバージョン:

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