ゲームランチャー及び起動に関する不具合

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発生日時:
11月頃より発生7.1以前もあり

発生頻度:

必ず発生
現在その状況が継続中

windows11 23H2および24H2にて発生
メインPCとノートPCにも同様の事象あり。

内容
ゲーム起動時にWindowsがゲームの起動を認識していない可能性。
Discord、GHUB、GeForceExperienceにてFF14の起動を感知できない。

管理権限での実行およびセキュリティのオンオフ、PCの再起動では解決せず。
7.1パッチダウンロードした回のみまともに起動を確認しました。
しかしダウンロードの際にクライアントがエラーを吐いています。ログSSとれていません。

起動時に音量がマックスに勝手になっていた際から継続して起こっております。



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\ChocoRe\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 0 Region 1
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64 ビット (6.2, ビルド 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i9-12900K (24 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS 0807
SYSTEM_LANGUAGE 日本語 (地域設定: 日本語)
SYSTEM_MEMORY 32509.305MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 36861.305MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.669GB SYSTEM_FREEDISC_SPACE 397.369GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 475.798GB SYSTEM_FREEDISC_SPACE 410.534GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 17.000GB SYSTEM_FREEDISC_SPACE 9.993GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10053.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16254.652 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6603
SYSTEM_GRAPHICS_DRIVER_DATE 10/15/2024 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10053.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16254.652 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6603
SYSTEM_GRAPHICS_DRIVER_DATE 10/15/2024 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND スピーカー (FOSTEX USB Audio HP-A4)
SYSTEM_SOUND_DEVICE_ID {1F0FD999-838D-46BE-B02E-E75BE62CB0BB}
SYSTEM_SOUND_DEVICE_NAME fostexua.sys
SYSTEM_SOUND_DRIVER_VERSION 2.2.1.0
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 11/7/2017 09:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME マウス
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME キーボード
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C39B1980-B522-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C39B4090-B522-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44A66130-B238-11EC-8002444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B03AFE60-FE6D-11ED-8002444553540000}
SYSTEM_INPUT_NAME Multimedia
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 20 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C39B67A0-B522-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C39B8EB0-B522-11EC-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E148A4D0-F2B9-11EE-8002444553540000}
SYSTEM_INPUT_NAME PlaylistControl
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B03B9AA0-FE6D-11ED-8006444553540000}
SYSTEM_INPUT_NAME REALFORCE X1U US TKL
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
不具合報告 - 新スレッドを作成 - Google Chrome
フレンド - Discord
ShurePlus MOTIV
Windows 入力エクスペリエンス
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.5
Battle.net
黒い砂漠
Google Chrome
KeePass Password Safe 2.57
Microsoft Edge
Microsoft Edge WebView2 Runtime
MusicBee 3.4.8033
OBS Studio
Overwatch
Steam
Dashboard
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.40.33810
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
ENE_QSI_Loki_HAL
FINAL FANTASY XIV ONLINE
Intel(R) Chipset Device Software
WD P40 Game Drive
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
Chrome Remote Desktop Host
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.40.33810
REALFORCE CONNECT Software
CyberLink PowerDVD 16
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
REALFORCE CONNECT Software
Samsung NVM Express Driver
Windows ドライバ パッケージ - Cypressセミコンダクター社 (CyUcmClient_Device) UCMCLIENT (05/29/2020 1.2.1.85)
7-Zip 21.07 (x64)
ShurePlus MOTIV 1.5.4-556
MOTIV Mix
Riot Vanguard
Dragon's Dogma 2
Monster Hunter Wilds Beta test
Intel(R) Management Engine Components
FOSTEX USB Audio
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Chipset Device Software
Google 日本語入力
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Logicool G HUB
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) LMS
Google Drive
Samsung NVM Express Driver 3.3.0.2003
Intel(R) Management Engine Driver
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Broadcast Voice Driver 1.0.1.9
NVIDIA グラフィックス ドライバー 566.03
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX システム ソフトウェア 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD オーディオ ドライバー 1.4.2.6
NVIDIA Install Application
NVIDIA Backend
NVIDIA Broadcast Container
NVIDIA Broadcast LocalSystem Container
NVIDIA Broadcast Container Message Bus
NVIDIA Broadcast Session Container
NVIDIA Broadcast Container Watchdog Plugin
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Broadcast 1.4.0.28
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Camera (NVIDIA Broadcast)
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
ENE_QSI_Loki_HAL
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
WD P40 Game Drive
Dynamic Application Loader Host Interface Service


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaConverter.exe 000036F4
C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaRenderer.exe 000035BC
C:\Program Files (x86)\MSI Afterburner\MSIAfterburner.exe 00001F34
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000032E8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001460
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003184
C:\Program Files (x86)\Western Digital\SSD Dashboard\Dashboard.exe 00001F40
C:\Program Files (x86)\Western Digital\SSD Dashboard\DashboardNotificationManager\DashboardNotificationManager.exe 00001F74
C:\Program Files (x86)\Western Digital\SSD Dashboard\QtWebEngineProcess.exe 00002530
C:\Program Files\Google\Chrome\Application\chrome.exe 000013A0
C:\Program Files\Google\Drive File Stream\99.0.0.0\GoogleDriveFS.exe 00003A68
C:\Program Files\Google\Drive File Stream\99.0.0.0\crashpad_handler.exe 00003878
C:\Program Files\LGHUB\lghub_agent.exe 00003C9C
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 00003C60
C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\PresentMon_x64.exe 000037DC
C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\nvrla.exe 000037FC
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000349C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000020A8
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 000005CC
C:\Program Files\ShurePlus MOTIV\ShurePlus MOTIV.exe 00004034
C:\Program Files\ShurePlus MOTIV\resources\SystemAPI\device-manager\bin\Windows\ShureDeviceManager.exe 0000433C
C:\Program Files\ShurePlus MOTIV\resources\SystemAPI\shure-system-api-server-win.exe 000041BC
C:\Program Files\WindowsApps\40459File-New-Project.EarTrumpet_2.3.0.0_x86__1sdd7yawvg6ne\EarTrumpet\EarTrumpet.exe 00001760
C:\Program Files\WindowsApps\Microsoft.WidgetsPlatformRuntime_1.4.0.0_x64__8wekyb3d8bbwe\WidgetService\WidgetService.exe 0000285C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24101.61.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00002EF0
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.28801.70.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00002550
C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.24101.35.0_x64__cw5n1h2txyewy\CrossDeviceService.exe 00001B90
C:\Users\ChocoRe\AppData\Local\Discord\app-1.0.9170\Discord.exe 0000446C
C:\Users\ChocoRe\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater64.exe 000009AC
C:\WINDOWS\Explorer.EXE 00002034
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002598
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002580
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00002CF0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000023BC
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000324C
C:\WINDOWS\system32\DllHost.exe 00002AC4
C:\WINDOWS\system32\conhost.exe 000041F4
C:\WINDOWS\system32\ctfmon.exe 000013D8
C:\WINDOWS\system32\sihost.exe 00001CD4
C:\WINDOWS\system32\svchost.exe 000007B0
C:\WINDOWS\system32\taskhostw.exe 00001E70
C:\WINDOWS\system32\wbem\unsecapp.exe 00003F3C
C:\WINDOWS\uus\packages\preview\AMD64\MoNotificationUx.exe 00001BB8
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_844e1459fc4a4c84\RtkAudUService64.exe 00003614
C:\Windows\System32\RuntimeBroker.exe 00003888
C:\Windows\System32\SecurityHealthSystray.exe 0000356C
C:\Windows\System32\SystemSettingsBroker.exe 00002780

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